Refund and Returns Policy

Returns, Exchanges & Refund Policy

REFUND POLICY

Update: 6/30/2022

All sales are final. Illuminent does not accept returns on used or opened products at this time.

EXCHANGE

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email providing information regarding your defective or damaged product along with pictures to suppport@illuminent.com. Our support team will provide a prepaid label to return the damaged goods and provide you with information on your replacement item. In the event that the product needs to be returned, we will provide a prepaid shipping label to the email that is associated with your order.

Approved Returns can be sent to: Illuminent, 112 North Church Street, Carmi, IL 62821

Illuminent reserves the right to change this policy at any time. Please check back frequently.

WE MEASURE SUCCESS THROUGH OUR CUSTOMERS WELLBEING

Become the results nature intended

Illuminent products meet or exceed all federal guidelines for industrial hemp and are independently verified to contain 0.3% delta-9 THC prior to packaging.

These statements have not been evaluated by the FDA. Illuminent products are not intended to diagnose, treat, cure or prevent any disease.